Cognitive Load
Cognitive Load Theory (CLT) is a mental model that explains the limitations of human working memory during information processing. Developed by John Sweller in 1988, it distinguishes between Intrinsic Load (inherent complexity), Extraneous Load (inefficient presentation), and Germane Load (deep learning effort). Understanding Cognitive Load allows decision-makers and designers to minimize "mental friction," optimizing how teams learn new skills, how users interact with software, and how complex problems are decomposed into manageable "chunks" without exceeding our finite mental bandwidth.